What's ITIL® all about?

Robin L. Borough EVP Omnikron University Host	Julie L. Mohr Principal Research Analyst & Author www.BlueprintAudits.com ITIL Expert / Trainer
What is ITIL all about? > NEW Episode! Listen now.
Questions Answered in this podcast: 1. What is ITIL? 2. Why are so many companies throughout the world striving to implement this framework? 3. How is ITIL different from Project Management or Six Sigma? 4. How can professionals, business and technology specialists boost their knowledge of ITIL? 5. What is the recommended certification path? 6. Certification vs. Experience - which is better?